Claim Centre

Health Insurance

Provider
Online Claim Submission / Benefit Verification

Process claims instantly and more efficiently with our online claim submission for Providers. Available 24/7, Providers can now verify their patient’s eligibility, submit claims electronically and obtain real-time benefit balances. No scanning, no emailing.

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Client & Provider
Online Claims Portal

Track your benefits online! Our online claims portal allows clients to view claim history anytime, anywhere.

Providers can also view patient’s claim history and review an electronic copy of the explanation of benefits.

View processed claims
Network Listings
Overseas Provider Network Listing

Please note that as of September 1st, 2024, International Reinsurance Managers (IRM) took over the management of all planned and emergency medical procedures outside of the Cayman Islands.

Kindly note the contact details below:

International Reinsurance Managers, Case Management Unit
Email:
Tel: 1 305 402 4887 (9 am to 6 pm)

Medical Evacuations / Emergencies (USA):
Tel: 1 786 631 2851 (6 pm to 9 am)

Medical Emergencies (Worldwide outside USA):
Tel: 1 855 727 7366

UHC Plan Number: 7670-06-570098

An updated e-card will be available on your online member portal

General Insurance

Vanguard Risk Solutions is committed to helping our customers during the moments that matter most. Our ultimate goal is to ensure that claims are processed efficiently, and all clients receive the highest standard of service.

Download fillable claims forms below. Please email all claims forms to .

Claims Portal

We're standing by to assist you.

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