Provider
Online Claim Submission / Benefit Verification
Process claims instantly and more efficiently with our online claim submission for Providers. Available 24/7, Providers can now verify their patient’s eligibility, submit claims electronically and obtain real-time benefit balances. No scanning, no emailing.
Client & Provider
Online Claims Portal
Track your benefits online! Our online claims portal allows clients to view claim history anytime, anywhere.
Providers can also view patient’s claim history and review an electronic copy of the explanation of benefits.
Network Listings
Overseas Provider Network Listing
Please note that as of September 1st, 2024, International Reinsurance Managers (IRM) took over the management of all planned and emergency medical procedures outside of the Cayman Islands.
Kindly note the contact details below:
International Reinsurance Managers, Case Management Unit
Email:
Tel: 1 305 402 4887 (9 am to 6 pm)
Medical Evacuations / Emergencies (USA):
Tel: 1 786 631 2851 (6 pm to 9 am)
Medical Emergencies (Worldwide outside USA):
Tel: 1 855 727 7366
UHC Plan Number: 7670-06-570098
An updated e-card will be available on your online member portal
General Insurance
Online Security
At Vanguard Risk Solutions we take online security very seriously. Please refer to our page here which contains information on how to keep yourself safe online.